Greetings: your first time to meet Chinese

Address a person using his or her family name only, such as Mr. Chan or Ms. Hsu.

The Chinese family name comes before given name. For example, in the case of Deng Xiaoping, Deng is the family name and Xiaoping is the given name.

13 International Trade Terms

INCOTERMS(international commercial terms) are most frequently listed by category. Terms beginning with F refer to shipments where the primary cost of shipping is not paid for by the seller. Terms beginning with C deal with shipments where the seller pays for shipping. E-terms occur when a seller's responsibilities are fulfilled when goods are ready to depart from their facilities. D terms cover shipments where the shipper/seller's responsibility ends when the goods arrive at some specific point.